Help center

How can we help?

Step-by-step guides to every part of Giano Care, with screenshots.

Start with your role

I run the organization Set up the form, invite the team and choose a plan. Set up in five minutes I coordinate requests See what came in and send each person to the right professional. Route a request I take the calls Accept the people assigned to you and keep your agenda. Your customers

What Giano Care does, who does what, and your first five minutes.

Receive requests and send each one to the right professional.

Accept the people assigned to you, book calls and keep count.

Talk with your team and hear about what needs you.

Choose what people are asked, and share the form.

Invite colleagues, give them a role, manage seats.

How the team and the requests are doing, and how to download it.

Branding, call limits, privacy and your data.

Profile, notifications on your phone and two-factor sign-in.

Trial, plans, seats, invoices and the WhatsApp add-on.

Write to us and tell us what you were trying to do. Please don't include customers' personal details.